how to cancel a planet fitness membership

how to cancel a planet fitness membership

• Why Cancel Your Planet Fitness Membership?
• Eligibility & Timing
• How to Cancel In-Person
• How to Cancel by Mail
• Online Cancellation Options
• FAQs

To cancel your Planet Fitness membership, you can submit a written request in person at any club location, send a cancellation letter by certified mail, or use the online portal where available. This process typically completes within 7–10 business days after receipt of your request. If you enjoy relaxing in the planet fitness sauna post-workout, schedule a final visit before submitting your cancellation to savor your last session.

Why Cancel Your Planet Fitness Membership?

Members choose to cancel for relocation, financial considerations, or changing fitness routines. Whether you’re moving out of state or switching to a different gym, the cancellation policy is designed to be clear and straightforward. You won’t lose access to equipment, including the planet fitness sauna, until your request is processed. Understanding your reasons helps you select the right cancellation method and avoid unexpected fees or delays.

Review your membership contract’s terms and cancellation deadlines before starting. Most agreements require a 30-day notice period, but policies can vary by state. If you’re nearing a billing cycle, plan ahead so you don’t incur another month’s dues. Clubs in high-traffic areas may experience longer processing times, so factor in extra days if you rely on the planet fitness sauna or other amenities during your final visits.

Eligibility & Timing

To be eligible for cancellation, you must have held an active membership for at least 30 days. Term-of-service memberships may have early-termination fees—check your agreement. If you need to cancel due to medical reasons, you can provide a doctor’s note to potentially waive fees. Always verify your billing cycle date so your request aligns with the monthly billing cutoff. Planning ahead ensures you avoid unexpected charges.

Members on the PF Black Card® plan enjoy nationwide club access and must cancel at their home club. Single-club members must cancel at the original location of signup. Remember that access to the planet fitness sauna and HydroMassage beds continues until your final membership day. If you pause rather than cancel, inquire about temporary holds in case you plan to return.

How to Cancel In-Person

Visit your home Planet Fitness club during staffed hours and request a cancellation form at the front desk. Complete the form with your full name, membership number, and reason for cancellation. Attach any required documentation, such as medical notes. Staff will process your request and provide a receipt with your cancellation date. You can still enjoy lockers, showers, and the planet fitness sauna until the effective date.

Staff at the Midtown Denver branch report an average in-person cancellation time of under five minutes. They recommend arriving during non-peak hours (late morning or early afternoon) to avoid lines. Always ask for a copy of your cancellation confirmation and note any reference number for future follow-up. If you encounter delays, politely escalate to the club manager for assistance.

How to Cancel by Mail

Draft a certified letter addressed to your home club’s mailing address. Include your full name, membership ID, date of birth, and signature. Request confirmation of cancellation in writing, and send via certified mail with return receipt. Retain copies of your letter and the postal receipt. Once the club signs and returns your receipt, your official cancellation date is the postmark date of their acknowledgment.

A sample cancellation letter:

“Dear Planet Fitness Team,
I hereby request cancellation of my membership, effective immediately.  
Name: Jane Doe  
Membership#: 12345678  
Date of Birth: 02/20/1985  
Thank you for your assistance.
Sincerely,  
Jane Doe”

Keep a copy for your records and follow up if you don’t receive confirmation within two weeks.

Online Cancellation Options

Some clubs allow online cancellation through the member portal at Membership & Pricing or via the official app. Log in, navigate to “Membership,” and select “Cancel Membership.” Complete any required fields and submit. You may need to upload a scanned cancellation letter or select a cancellation reason from a dropdown menu. After submission, check your email for a confirmation notice typically sent within 48 hours.

If online cancellation is unavailable for your branch, consider using the external resource at Planet Fitness Home Page to locate contact details and additional instructions. For branches without online support, combine methods—submit a mail request and notify the club via email to ensure timely processing of your cancellation.

FAQs

Do I incur fees if I cancel early?

Early-termination fees apply only to 12-month commitment plans. Month-to-month memberships have no fees beyond the last billing cycle. If you cancel within the first 30 days, you may still owe initiation fees. Always review your specific contract and consult your club manager for fee schedules.
Can I pause my membership instead of canceling?

Yes, you can request a temporary hold for up to three months by submitting a doctor’s note or proof of relocation. During a pause, you won’t have access to equipment or the planet fitness sauna, but you avoid cancellation and re-enrollment fees when you return.
What if I never signed an agreement in-club?

All members must sign a membership agreement on signup. If you believe you never signed one, request a copy from your home club. Without a contract, staff may require additional verification before processing cancellation.
How long until my access is revoked?

Access remains active until the effective cancellation date listed on your confirmation. This date is typically the end of your current billing period or the date acknowledged in your cancellation receipt.